Privacy Policy
How we collect, use, and protect your personal information.
Last Updated: May 26, 2026
Introduction
FreshOrbit Pty Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website freshorbit.vip and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact details (email, phone number, address)
- Payment information (processed securely through third-party payment processors)
- Service preferences and inquiries
- Communication records
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Operating system
- Referring website
- Pages visited and time spent on pages
- Device information
How We Use Your Information
We use the information we collect for the following purposes:
- Providing and maintaining our services
- Processing transactions and sending related information
- Communicating with you about our services
- Improving our website and services
- Complying with legal obligations
- Preventing fraud and ensuring security
Information Sharing
We may share your information with the following parties:
- Service Providers: Third-party companies that perform services on our behalf (e.g., payment processing, email delivery)
- Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the following rights regarding your personal data:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Restriction of processing
- Data portability
- Object to processing
To exercise these rights, please contact us at freshorbit@gmail.com.
Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please visit our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such third parties. We encourage you to read the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: freshorbit@gmail.com
- Phone: +61 2 9636 6064
- Address: Shop 4/4 Claudia Rd, Toongabbie NSW 2146
Frequently Asked Questions
To update your personal information, please contact us at freshorbit@gmail.com with your request. We will verify your identity and make the necessary updates.
Yes, you can request deletion of your personal data by contacting us at freshorbit@gmail.com. We will process your request in accordance with applicable laws and our data retention policies.
We use secure third-party payment processors to handle all payment transactions. We do not store your complete payment information on our servers. All transactions are encrypted using industry-standard security protocols.